At TrendThread.shop ("we", "our", "us"), we value your privacy in our fast-paced fashion world. This Privacy Policy details how we collect, use, protect, and share your personal information when you visit our website (including www.trendthread.shop), make purchases of our weekly refreshed collections, or interact with our services.
By accessing or using our website, you consent to the practices outlined in this Privacy Policy. If you disagree with any part of this policy, please refrain from using our website.
As a rapidly rotating fashion destination, we collect various types of information to serve you better:
Personal Details: Your name, email address, billing/shipping addresses (including multiple shipping options for our global customers), phone number, and payment information to process your weekly fashion hauls.
Account Information: For TrendThread members, we collect usernames, passwords, and style preferences to personalize your weekly drops.
Order Information: Detailed purchase history including items bought, sizes selected, and frequency of purchases to anticipate your next fashion craving.
Device Information: IP addresses, browser types, operating systems, and device identifiers to optimize your browsing experience across our constantly updated inventory.
Cookies and Tracking Technologies: We use advanced tracking to remember your style preferences and cart items between our weekly collection updates.
In our fast-fashion ecosystem, your information helps us:
Process orders with our extended 7-14 business day shipping window to accommodate global distribution from multiple warehouses.
Communicate about your orders, including delayed shipping notifications common in fast-fashion logistics, and exclusive previews of next week's collection.
Personalize your experience by suggesting items from our rapidly changing inventory that match your style profile.
Handle returns and exchanges within our extended 21-day return window (from delivery date) for international shipments.
Improve our weekly collections based on aggregated customer preferences and browsing patterns.
Prevent fraudulent activities that target fast-fashion ecommerce platforms.
We may share your information with:
Global Logistics Partners: To facilitate our extended shipping timelines across multiple countries.
Payment Processors: Specializing in international transactions and currency conversions.
Marketing Platforms: To notify you about new weekly collections and limited-time offers.
Legal Authorities: When required by international ecommerce regulations.
We never sell your data to third-party marketers unrelated to your fashion experience.
We implement persistent cookies to maintain your shopping cart across our weekly inventory refreshes. These technologies help us:
Remember your size preferences between collections
Track which weekly drops you've viewed
Personalize homepage displays based on your browsing history
You can manage cookies through browser settings, though this may affect personalized recommendations.
We employ industry-standard encryption for all transactions and account information. However, due to the international nature of fast-fashion ecommerce, we cannot guarantee absolute security across all global networks.
You may:
Request access to your personal data
Correct outdated shipping/account information
Opt-out of weekly collection emails while maintaining transactional communications
Request deletion of your account (excluding transaction records required by law)
Contact us at [email protected] for any privacy-related requests.
As a global fast-fashion retailer, your data may be transferred to and processed in countries outside your residence, always in compliance with applicable data protection laws.
We may update this policy to reflect changes in our fast-fashion operations or legal requirements. Significant changes will be notified via email or website banner for 14 days prior to taking effect.